Quantock Vale Patient Participation Group

Our Patient Participation Group is run by volunteer patients and works closely with the Practice. It is facilitated by Anne Stockley and group meetings are attended by members of the Practice Team, including Dr Toni, Nurse Practitioner, Wendy and Practice Manager, Jo. 

The group is a route for patients to advise and inform the Practice on what matters most to patients and to help identify solutions to problems. Members of PPG think about the wider patient interest and not just their own personal concerns when serving. It has well-thought out core objectives and works in partnership with the Practice and significant other partners and, in that way, it can achieve a great deal more. 

What do Patient Participation Groups do? 

As noted above, the activities of Patient Participation Groups vary because they develop and evolve to meet local needs of their Practice Population but include: 

Improving communication by assisting in the production of newsletters or leaflets that provide patients with information about their health and how to access services;

Together with members of the Practice Team and other significant NHS and/or Local Authority partners participate as appropriate in the organisation of health promotion events so that patients can have a really good understanding of their health and how best to look after it;

Acting as a ‘critical friend’ to the Practice, by helping it appreciate and understand what patients are thinking and are saying about issues, such as, opening hours, telephone systems, requests for home visits, delays in being given an appointment, seeing their favourite GP, seeing their favourite Practice Nurse, repeat prescriptions and the range and type of services provided within the Practice;

Fundraising to support the work of the PPG and to improve the care that is available to patients of the Practice;

Undertaking appropriate survey or research to find out what matters to patients and discussing the findings with the Practice.

This year’s fundraising event will be a Coffee & Cake Morning/Raffle at which you can also have your flu jab! (Please make a prior appointment with the surgery). It will be held on Saturday 14th October 2017, between 9 am and 11.30 am, so please come along and support your local surgery – the flu jab isn’t compulsory! We hope to raise sufficient funds to purchase a robust wheelchair to help patients get to and from their transport or to move easily inside the surgery. Last year’s event was well supported and we purchased a defibrillator.

Bob Fletcher

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Bishops Lydeard
Bishops Lydeard
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